A business intelligence (BI) software allows companies to gather, store, analyze and provide access to data to help managers make better business decisions to increase companies’ growth and constrain costs. Without BI software, it is virtually impossible to review a company's current performance, examine its past business performance and forecast future trends.

A customer relationship management (CRM) software is used by companies to handle their customers' contacts and personal information. The rationale behind this approach is to improve services provided directly to customers and to use the information in the system for targeted marketing and sales purposes.

An enterprise resource planning (ERP) software is a business support system that enables business managers implement ERP in business activities such as inventory control, order tracking, customer service, finance and human resources.

Supply chain management software can assist in resource planning for the manufacture of products, and recommending order schedules to reduce manufacturing cycle times.

Web 2.0 Applications is a term describing the introduction and implementation of Web 2.0 technologies within the enterprise, including those rich internet applications, providing software as a service, and using the web as a general platform.