The Fullerton Hotel Singapore keeps its cool

By Victor Ng | Jun 23, 2009

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The Fullerton Hotel, a six-star luxury hotel in Singapore, has replaced its aging data center computing infrastructure with IBM servers and storage in a bid to reduce operation costs and increase efficiency.

The move to IBM technology has provided the hotel with increased flexibility in their data center for deploying applications, increased reliability and decreased risk from power outages, reduced energy-related costs and enhanced economic competitiveness. The new infrastructure has reduced the hotel’s data center server footprint substantially, helping to save on facilities space and cabling.

With fewer systems to manage and update, the hotel’s system management is streamlined, providing savings on labor costs. On top of that, the reduction in power and cooling costs at its data centers is helping Fullerton Hotel make its mark in going green and caring for the environment.

Remodeled from a 1928 Palladian-style building, the Fullerton Hotel Singapore is a landmark luxury property in the heart of Singapore’s Central Business District. The hotel views technology as an important means of improving business processes and enhancing the experience of its guests during their stay.

Increased reliability and flexibility
To bring its guest service and operational capabilities to new heights, the Fullerton needed to upgrade to a more robust, highly scalable, reliable and energy-efficient infrastructure to support its new business intelligence, human resources and inventory management applications.

With help from IBM’s Premier Business Partner, Getronics, the Fullerton integrated and implemented the IBM BladeCenter chassis which houses 12 IBM HS21 blade servers and an IBM DS4700 disk storage system. The Hotel’s core mission-critical applications are now running off a consolidated storage area network (SAN) powered by an IBM System Storage SAN Volume Controller on the disk storage system.

The scalability of the IBM BladeCenter and storage servers will enable the Fullerton to meet increasing business needs, while the move to a SAN architecture will allow the hotel to increase its total storage capacity without disruption. The new and improved infrastructure has eliminated a vast amount of routine, low-value administration; staff can now focus on higher-value work such as supporting business users and developing new services.

“The new IBM systems are more reliable and have increased capacities to meet our needs. Our migration to the IBM BladeCenter and System Storage gives us the flexibility we need to simplify our IT, reduce unnecessary costs, and yet provides us the platform to explore smarter and innovative new customer service strategies,” said Jason Lee, MIS manager at The Fullerton Hotel Singapore.

“The data center now uses 75% less floor space and we have seen the energy consumption to go down as well. The reduction in the power and cooling costs of the center should be at least 30%.”

The IBM difference
Well suited to the hospitality industry, where tight budgets and limited staffing are often the norm, the reliable IBM BladeCenter servers offer proven open, easy and 'green' technology that demands less energy and is easier and less costly to cool than other alternatives.

IBM SAN Volume Controller (SVC) also gives Fullerton Hotel an effective way to manage and upgrade its storage. The biggest advantage has been the reduction in downtime to manage and upgrade storage. With the new single consolidated storage system in place, backups can now be completed within four hours – just 20% of the time it used to take.
 

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