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Avoiding one-sided cloud service contracts

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By Storage Asia Editors | Jun 25, 2012

In this event, or if it is difficult to prove that the loss was caused by the cloud service provider, it is prudent commercial practice for corporations to have in place, insurance that would cover such losses. The ability of a customer to recover against such "cyber insurance policies" would depend on the scope of the policy and the fact circumstances surrounding the loss.

What other important reminders do you have for organizations that enter into cloud service contracts?

Norton Rose: It is important to ensure that the cloud service contract contain key requirements that may have been imposed by a relevant regulator such as provisions committing the cloud service provider to adhere to service levels, provisions relating to data security and confidentiality of corporate information as well as provisions to ensure that the cloud service provider complies with data privacy laws.

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